Welcome to our website. These Terms of Service ("Terms") govern your access to and use of our online platform, including the purchase and customization of 18K gold and diamond jewelry products. By accessing or using our site, you agree to be bound by these Terms.
2. Eligibility
To make purchases on our website, you must be at least 18 years old or have the consent of a parent or guardian. By using the site, you confirm that you meet this requirement.
3. Product Information
We strive to present accurate and up-to-date descriptions, images, and specifications of our jewelry. However, due to the handcrafted and custom nature of many items, slight variations may occur. All product descriptions are subject to change without notice.
4. Orders & Payments
All orders are subject to acceptance and availability. Prices are displayed in your selected currency and include applicable taxes unless otherwise stated. We accept major credit cards and third-party payment gateways. Full payment is required before processing your order.
For customized products, once your design is confirmed and payment is received, the production process begins. Due to the personalized nature of these items, cancellations or changes may not be accepted once production starts.
5. Shipping & Delivery
We offer worldwide shipping through trusted carriers. Shipping costs and estimated delivery times are provided during checkout. We are not liable for delays due to customs or unforeseen events beyond our control. Risk of loss transfers to you upon delivery.
6. Returns & Exchanges
Due to the custom nature of our products, we generally do not accept returns or exchanges unless the item is defective or incorrect. Please refer to our Return & Refund Policy for more details.
7. Intellectual Property
All content on this website—including images, logos, designs, and text—is the property of our company and is protected by international copyright and trademark laws. You may not reproduce, distribute, or use any content without our prior written consent.
8. User Conduct
You agree not to misuse the website by introducing viruses, attempting unauthorized access, or interfering with other users' access. We reserve the right to suspend or terminate your access if we believe your behavior violates these Terms or any applicable laws.
9. Limitation of Liability
To the fullest extent permitted by law, we disclaim all warranties, express or implied, and are not liable for any indirect, incidental, or consequential damages arising from your use of our website or products. Our total liability shall not exceed the amount you paid for the specific product.
10. Changes to Terms
We reserve the right to modify these Terms at any time. Updates will be posted on this page, and your continued use of the website constitutes your acceptance of the revised Terms.
11. Governing Law
These Terms are governed by and construed in accordance with the laws of the jurisdiction where our company is registered, without regard to conflict of law principles.
12. Contact Us
If you have any questions about these Terms, please contact us:
